Earn a 15% discount on your next order by completing our - About You Survey

Terms & Conditions

These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or access this Website.

Included in our Terms & Conditions:

Terms of use

Sparex is a wholly-owned subsidiary of AGCO Corporation. For this websites Terms of Use as specified by AGCO Corporation please click here


Privacy Policy

This Privacy Policy is provided by Sparex Limited (“Sparex”) and its subsidiaries and affiliates (as identified in the table in Appendix 2 (together “Sparex”, “we” or “us”) and largely refers to the collation and handling of data on Sparex websites (see Appendix 2 for details of such websites). Capitalised terms not defined in the body of this Policy are defined in the Glossary at the end of this Policy (See Appendix 1).

This Privacy Policy tells you what information is collected from you from Sparex, or that you may give to us, together with how the information is collected, and how the information will be Processed by us. Please ensure that you have read this Policy and that you understand how data is collected from you. Sparex encourages you to regularly review this Policy as it may from time to time change and be updated.

By visiting a website of Sparex you are accepting and consenting to the practices described in this Policy.

Information collected from you

Sparex may collect and Process the following data about you:

Information you give us

You may give us information about you by filling in forms on Sparex websites or by corresponding with us by phone, e-mail or otherwise. This includes information you provide if you register to use Sparex websites, subscribe to our service, search for a product, place an order on Sparex websites, enter a competition, promotion or survey, and when you report a problem with Sparex websites. The information you give us may include your name, address, e-mail address and phone number.


Information collected from you

With regard to each of your visits on Sparex websites: the following data may be automatically collected from you:

Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from Sparex websites (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.


Third Party Services

Sparex also uses third party software providers Mailchimp and ZOHO. MailChimp is used to send promotional e-mails and ZOHO is used to capture 'Return Requests' using an embedded form. These third party providers may store your Personal Data on their own secure servers (these servers may be outside of the country in which you originally provided your data) and only use this information to fulfil the specific requirement of Sparex.


How information collected from you is used

Information held about you may be used by Sparex in the following ways, as permitted by Applicable Laws:

Information you provide may be used in the following ways

  • To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products, and services that you request from us.
  • To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about.
  • To notify you about changes to our service.
  • To ensure that content from Sparex sites is presented in the most effective manner for you and for your computer.

Information collected about you

Information collected about you can be used in the following ways:

  • To administer Sparex websites and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
  • To improve Sparex websites to ensure that content is presented in the most effective manner for you and for your computer.
  • To allow you to participate in interactive features of our service when you choose to do so.
  • As part of our efforts to keep Sparex websites safe and secure.
  • To measure or understand the effectiveness of advertising served to you and others, to ensure we only deliver relevant advertising and promotional messages to you

Lawful Basis for Processing Personal Data

In Processing your Personal Data in connection with the purposes set out in this Statement, Sparex may, depending on the circumstances, rely on any of the following legal bases:

  • We have obtained your prior express consent to the Processing
  • We have a legitimate interest in carrying out the Processing (including our legitimate interests in operating our business, providing goods and services to you, alerting you to other products or services that may be of interest to you, and maintaining or improving our products or services), and there is no undue risk to your rights, freedoms or interests
  • The Processing is necessary in connection with a contract entered into with you, or for your benefit
  • The Processing is required by Applicable Laws
  • The Processing is necessary to protect the vital interests of any individual
  • Any other lawful basis available under Applicable Laws.

International transfer of Personal Data

We may make use of processing facilities controlled or operated by members of our corporate group, which are located in jurisdictions other than the jurisdiction in which your Personal Data were originally collected. In particular, e-mail details, the content and features of a Site, an App, or a Device may be provided by means of servers located outside your jurisdiction (including, but not limited to, servers located in the United States). Your Personal Data may be transferred to, and Processed using, those servers or other Processing facilities, as part of the operation of a Site, an App or a Device, or in connection with any of the Processing purposes set out in this Statement, subject always to compliance with the provisions of Applicable Laws (e.g., by implementing EU Standard Contractual Clauses, where appropriate). These transfers are necessary in order to provide our products and services to you in an efficient and effective manner. By providing Personal Data to Sparex under this Privacy Statement, you acknowledge that your Personal Data may be transferred to international locations outside your jurisdiction. If you do not wish for your Personal Data to be transferred to other jurisdictions, please do not provide your Personal Data to Sparex, nor use any Sites, Apps or Devices.

You can also find further information pertaining to the data protection within the AGCO Group from our general Privacy-Policy.


Data Retention

We will only retain your Personal Data for as long as we require such Personal Data in connection with the purposes set out in this Privacy Policy. We may also be required to retain your Personal Data for additional periods of time, for example, where required to do so by Applicable Laws.

Sparex offers data subjects the opportunity to define, during their lifetime, the instructions that should be followed after their death with regard to their Personal Data. Should the data subject pass away without leaving clear instructions about how to manage their Personal Data, we can also work with immediate family members and representatives to remove Personal Data of a deceased person where appropriate. In certain circumstances, we may provide beneficiaries of deceased data subjects with reasonable information on the data held about the deceased data subject by Sparex. We shall not provide passwords or other login details. Any decision to respond to a request regarding a deceased data subject will need to be balanced against the obligation to keep information secure, safe, and private.


Protection of your Personal Data

All information you provide to us is stored on our secure servers or on secure servers operated by a third party. Where you have been provided (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. Do not share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although robust systems are in place to protect your data Sparex cannot guarantee the security of your data transmitted to Sparex websites; any transmission is at your own risk. Once information has been received, strict procedures and security features will be used to try to prevent unauthorised access.


Your Rights

It is your responsibility to ensure that your Personal Data held by Sparex is complete, accurate and up-to-date. Subject to Applicable Laws, you have the following rights:

  • The right to request access to, or copies of, your Personal Data that we Process. For details about accessing any data held about you and your business please contact [email protected]
  • The right to request correction of any inaccuracies in your Personal Data
  • The right to object, on legitimate grounds, to the Processing of your Personal Data
  • The right to request, on legitimate grounds: erasure of your Personal Data Processed by Sparex; and/or restriction of Processing of your Personal Data
  • The right to have your Personal Data transferred to another Controller, to the extent applicable
  • Where your Personal Data is Processed on the basis of consent, the right to withdraw that consent
  • The right to lodge complaints regarding the Processing of your Personal Data with a Data Protection Authority

This does not affect your statutory rights. You may exercise any of these rights by using the contact details provided in the ‘contact’ section below.


Changes to our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy Policy. Your continued use of our websites is deemed acceptance of our Privacy Policy.


Contact

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to [email protected]


Appendix 1

Glossary

In this Policy, capitalised terms have the following meanings:

  • Applicable Laws means all laws, statutes or regulations applicable to the respective AGCO affiliate(s).
  • Data Protection Authority means an independent public authority that is legally tasked with overseeing compliance with Data Protection Laws.
  • Data Protection Laws means all Applicable Laws relating to the Processing of Personal Data.
  • Personal Data means any information relating to an identified or identifiable natural person;

An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity. Process or Processing means any operation or set of operations which is performed upon Personal Data, whether or not by automatic means, including but not limited to: collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction.

 

Subsidiary Office Location Business Name Web URL
UK Sparex Limited UK gb.sparex.com
Australia Sparex Australia PTY Ltd au.sparex.com
Austria Sparex GesmbH (Österreich) at.sparex.com
Belgium Sparex Belgium bvba be-frsparex.com / be-nl.sparex.com
Canada Sparex Canada Limited ca.sparex.com
Denmark Sparex Danmark, Sparex Limited ApS dk.sparex.com
Export Sparex Limited UK export.sparex.com
France Sparex S.A.R.L. fr.sparex.com
Germany Sparex Handels- und Vertriebs GmbH de.sparex.com
Ireland Sparex (TA) Limited Ie.sparex.com
Italy Sparex Ges.m.b.H it.sparex.com
Netherlands Sparex Holland b.v. nl.sparex.com
New Zealand Sparex N.Z. Limited nz.sparex.com
Poland Sparex Polska Sp. z o.o. pl.sparex.com
Portugal Sparex Portugal-Importação e Comercio de Peças LDA pt.sparex.com
Spain Sparex Agrirepuesto, S.L es.sparex.com
South Africa Sparex South Africa za.sparex.com
US Sparex Inc us.sparex.com

Cookie Policy

This Cookie Policy applies to the websites listed at the end of this Policy which are operated or controlled by Sparex Ltd and its subsidiaries (collectively referred to as “Sparex”, “We” or “Us” in this Policy) (see list of European subsidiaries and related websites in Appendix 2).

What are cookies?

Cookies are small text files that may be stored on your computer or other device when you visit a website. They are generally used to make websites work, to keep track of your movements within the website, and to remember your login details etc.

There are different types of cookies, and they can be distinguished on the basis of their origin, function and lifespan. Important characteristics of cookies include the following:

  • First party cookies are cookies that are stored by the website you are visiting, while third party cookies are stored by a website other than the one you are visiting. Please note that we do not control the collection or further use of data by third parties. We may use third party cookies for purposes that include social listening (i.e., we may receive information from third party social media services that you use, where that information is relevant to our brand). You may control such cookies, as set out below.
  • Necessary cookies are necessary to allow the technical operation of a website (e.g.,they enable you to move around on a website and to use its features).
  • Performance cookies collect data on the performance of a website, such as the number of visitors, the time spent on the website and error messages.
  • Functionality cookies increase the usability of a website by remembering your choices (e.g. language, region, login, and so on).
  • Targeting/advertising cookies enable a website to send you personalised advertising.
  • Session cookies are temporary cookies that are erased once you close your browser while persistent or permanent cookies stay on your device until you manually delete them or until your browser deletes them based on the duration period specified in the persistent cookie file.

Why do we use cookies?

We may use cookies to:

  • improve the use and the functionality of our website;
  • tailor our website and products to your needs and preferences;
  • process your purchase orders; and
  • analyse how our website is used and compile anonymous and aggregate statistics.

What types of cookies do we use?

An overview of the cookies used on Sparex websites is set out in the table included at Appendix 1 to this Policy.

Please note that the processing of your personal data in connection with cookies, and for other purposes, is governed by our Privacy Policy

In addition, we may also use web beacons (or clear GIFs) and other similar technologies in addition to, or in combination with, cookies. A web beacon is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a site or in an email and it helps us to understand the behaviour of visitors of our website. More information on web beacons can be found on http://www.allaboutcookies.org/faqs/beacons.html. Please note that Sparex has no affiliation with, nor is responsible for, this third party website.

Many of the websites owned by Sparex use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers located in the United States.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using any of Sparex’s websites, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Sparex also uses a third party software provider to send its promotional e-mails called MailChimp. MailChimp store your Personal Data on their own secure servers (these servers may be outside of the country in which you originally provided your data) and only use this information to fulfil the specific requirement of Sparex.

For more information please visit: www.google.com/analytics/.

Sparex sites may also use the Google Adwords tracking cookie. This means we may continue to show ads to you across the internet, specifically on the Google Content Network (GCN). As always we respect your privacy and are not collecting any identifiable information through the use of Google's, or any other 3rd parties, remarketing system.

The third-party vendors, including Google, whose services we use will place cookies on web browsers in order to serve ads based on past visits to our website. Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our products.


How can you control cookies and web beacons?

Most internet browsers are set to automatically accept cookies. Depending on your browser, you can set your browser to warn you before accepting cookies, or you can set it to refuse them. Please refer to the 'help' button (or similar) on your browser to learn more about how you can do this.

Disabling cookies may impact your experience on our websites.

If you use different devices to access our websites, you will need to ensure that each browser of each device is set to your cookie preference.

More information on how to manage cookies can be found on: www.allaboutcookies.org/manage-cookies/. Please note that Sparex and its subsidiaries has no affiliation with, and is not responsible for, this third party website.

In addition, you may opt-out from cookies by visiting the following sites and selecting which company cookies you would like to opt-out from: www.aboutads.info/choices/#completed and www.youronlinechoices.com/. Please note that Sparex and its subsidiaries has no affiliation with, and is not responsible for, these third party websites.

Websites to which this Policy applies

This Policy applies to websites that are operated or controlled by Sparex and its subsidiaries and are listed in Appendix 2 to this Policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although robust systems are in place to protect your data Sparex cannot guarantee the security of your data transmitted to Sparex websites; any transmission is at your own risk. Once information has been received, strict procedures and security features will be used to try to prevent unauthorised access.

Last updated: 26 June 2018

Cookie Name Purpose Of Cookie & Data Stored Cookie type(s) Expiry Status
user_allowed_save_cookie Indicates if a customer is allowed to use cookies First party/functional 1 year Currently inactive
persistent_shopping_cart This cookie contains a visitor's session key First party/functional 1 year Currently inactive
Stf Stores user timestamps First party/functional 1 hour Currently inactive
guest-view Allows guests to edit their orders First party/functional 10 minutes Currently inactive
frontend_cid Stores users session ID First party/functional 3 days Active
adminhtml Stores a visitor's session id when an admin user logs in First party/functional 3 days Active
external_no_cache Contains a flag that indicates if caching is disabled First party/functional/performance 1 hour Currently inactive
frontend Stores visitors session ID First party/functional/necessary 3 days Active
Store Stores website store/language choice First party/functional/necessary 1 year Active
_gat Limits the number of requests that have to be made to doubleclick.net First party/targeting 1 minute Active
_gid Google Analytics cookie to store user session information First party/targeting 1 day Active
_ga Google Analytics cookie to store user session information First party/targeting 2 years Active
__utma Google Analytics Cookies - Distinguishes shoppers and sessions First party/persistent 2 years from set/update Active
__utmt Google Analytics Cookies - Used to throttle request rate First party/persistent 10 minutes Active
__utmb Google Analytics Cookies - Determines new sessions/visits. First party/persistent 30 mins from set/update Active
__utmz Google Analytics Cookies - Saves the traffic source of a sister visitor First party/persistent 6 months from set/update Active
__utmv Google Analytics Cookies - Stores visitor-level custom variable data First party/persistent 2 years from set/update Active
__hssc Keeps track of website sessions Third party/targeting 3 days Active
__hssrc Used to determine if a user has restarted their browser Third party/targeting 3 days Active
__hstc Keeps track of website visitors Third party/targeting 3 days Active
hubspotutk Used for to keep track of a visitor's identity Third party/targeting 3 days Active
fs_uid Used by FullStory for session tracking. Third party/targeting 3 days Active

 

Website to which this Policy applies


This Policy applies to the following websites that are operated or controlled by Sparex and its subsidiaries

Subsidiary Office Location Business Name Web URL
UK Sparex Limited UK gb.sparex.com
Australia Sparex Australia PTY Ltd au.sparex.com
Austria Sparex GesmbH (Österreich) at.sparex.com
Belgium Sparex Belgium bvba be-fr.sparex.com / be-nl.sparex.com
Canada Sparex Canada Limited ca.sparex.com
Denmark Sparex Danmark, Sparex Limited ApS dk.sparex.com
Export Sparex Limited UK export.sparex.com
France Sparex S.A.R.L. fr.sparex.com
Germany Sparex Handels- und Vertriebs GmbH de.sparex.com
Ireland Sparex (TA) Limited Ie.sparex.com
Italy Sparex Ges.m.b.H it.sparex.com
Netherlands Sparex Holland b.v. nl.sparex.com
New Zealand Sparex N.Z. Limited nz.sparex.com
Poland Sparex Polska Sp. z o.o. pl.sparex.com
Portugal Sparex Portugal-Importação e Comercio de Peças LDA pt.sparex.com
Spain Sparex Agrirepuesto, S.L es.sparex.com
South Africa Sparex South Africa za.sparex.com
US Sparex Inc us.sparex.com